Color Drift: Worlds Support
1. How can we help?
Use the FAQ below or contact the WebStart team if you need help with Color Drift: Worlds gameplay, advertising, privacy settings or technical issues.
2. Frequently Asked Questions
Is the game free?
The game is free to download and play. It may include optional rewarded advertising, interstitial advertising and optional purchases.
Is an account required?
No. The game can be played without registration.
Can I play offline?
The main game can be played offline. Advertising, consent updates, analytics delivery and some platform services may require internet access.
Why is a rewarded ad unavailable?
Advertising may be unavailable because of connectivity, regional demand, consent status or temporary provider availability. The game should remain playable without it.
How do I remove interstitial ads?
A Remove Ads purchase may become available through Google Play or the App Store. Optional rewarded ads may remain available.
How is my progress stored?
Progress is primarily stored locally on the device. Clearing app data or uninstalling the app may remove local progress unless future cloud backup functionality is enabled.
How do I reset the game?
Open Settings and use the available reset option. This action may permanently remove local progress.
How do I change privacy or advertising consent?
Open Settings, then Privacy & Ads Settings inside the game.
The app crashed. What should I send?
Send device model, operating-system version, app version, game mode and a short description of what happened. Do not send passwords or sensitive information.
How do I request privacy assistance?
Contact us using the support email below.
3. Contact support
Email: info@wstart.fr
4. Response time
We normally review support requests within 2–5 business days.
5. Important purchase information
For payment, refund or subscription issues, users may also need to contact Google Play or Apple Support because store payments are processed by the platform.
